Laivly

About

Laivly develops AI software for contact centres. Its Sidd platform helps customer service teams automate tasks, guide agents and manage autonomous AI agents alongside human teams.

Founder

Jeff Fettes

Products & services

• Sidd Duo agent assistance
• Sidd Solo autonomous AI agents
• Sidd Studio management tools

Who it serves

Contact centres and enterprise customer service teams.

Company background

Laivly was included in G2’s 2026 Best Agentic AI Software list, which recognises products using customer reviews from the preceding year.

Location

240 Kennedy Street, 2nd Floor, Winnipeg, Manitoba R3C 1T1, Canada

Approximate map location. Confirm the address with the company before visiting.